Foundation
The website
- Loads fast and looks right on any screen.
- Built around the calls, bookings, and quotes you want.
- Hand-built and search-ready, with no page-builder bloat underneath.
Solution · Online presence
Look the part online.Never miss a message. Always look the part.
We design and build the website, host it, and keep your Google listing, socials, and directory profiles saying the same thing everywhere your business shows up. Every enquiry, however it comes in, lands in one place, gets a reply, and stays on record, so you can see exactly which channels are bringing in the work.
Your digital front door
You don't get a second first impression.
Every customer meets you online before they ever pick up the phone: a search, your Google listing, the site they land on, a review they skim before they dial in. You get one shot at that first look. Slow to load, out of date, or half-finished, and they've already called the next name on the list without you ever knowing they were there. A good online presence is what turns that first look into an actual phone call.
Featured package
Only need the essentials? That part is already spec'd, priced, and ready to go.
See the website & hosting packageFocus where it actually pays off.
We start with a conversation about where your business actually needs the help, then build a monthly package around just those areas. Every client's mix looks a little different, and you only pay for the parts that matter to yours.
Reliability
Hosting & maintenance
- Reliable hosting, set up and managed for you.
- Domain and SSL handled, registered in your name.
- Watched and kept patched, with small fixes handled before you notice.
Communication
One inbox for every enquiry
- Every form, call, and message lands in the same place, no matter how it comes in.
- Each enquiry gets a reply right away and stays on record, so nothing slips through.
- Routed straight into the tools you already run the business from.
Automation
Content that keeps itself current
- Menus, price lists, and rates driven from a sheet you already keep.
- Hours and events straight off your Google Calendar.
- Updates happen right in the software you already use, so there's nothing new to learn.
Reputation
Everywhere else you're listed
- Your Google Business, Yelp, and local directory listings set up and looked after.
- The same hours, number, and story wherever people find you.
- Reviews watched across every site, so nothing sits unanswered.
Insight
A monthly read on what's working
- One report a month, in plain English, not a dashboard to decode.
- Calls, form fills, and listing activity, all in one view.
- Enough to see which channels are actually bringing in the work.
How we'd approach it
What working with us actually looks like.
It starts with a short questionnaire about what isn't working. From there we put together a proposal and walk you through it on a call: what we'd do, what it costs, and why. Once you approve it, we build and launch the first version. When it's done, you decide how things continue: an ongoing support agreement, or full ownership handed over outright.
- 01 You describe the problem in your own words. A short set of open questions about your business and where it currently falls short, rather than a checklist to select from. The questionnaire is deliberately open-ended. It asks about your website, your listing, and your leads, and leaves space to describe the issue in your own terms rather than ours. There is nothing to book and nothing to sign at this stage. Your responses form the basis of the proposal, so the more detail provided, the more accurately it reflects your situation.
- 02 We prepare a proposal and present it. Your answers become a written proposal covering scope, approach, and cost, which we then walk you through directly. The proposal is built entirely from what you provided in the questionnaire, not a standard template. We schedule a call to present it, explain the reasoning behind each recommendation, and answer any questions before you commit to anything. If the project isn't a good fit, we'll say so at this stage.
- 03 We build the initial implementation. Once the proposal is approved, we design, build, and launch the first working version of the solution. Development follows the scope agreed in the proposal, with progress check-ins along the way instead of one big reveal at the end. What launches is a complete, working version: hosted, connected to the tools you already use, and ready to go from day one.
- 04 You decide how the relationship continues. At completion, you choose between an ongoing support agreement or full ownership handed over outright. Clients who want continued monitoring, updates, and support move onto a support agreement, billed monthly with scope agreed in advance. Clients who prefer full independence receive complete ownership of the code, domain, and accounts, with nothing further owed on either side.
Where this helps
These are the problems we're built to fix.
Most clients start in one of these six spots. Each one lines up with something we already build, so the fix is worked out before we ever talk.
No site to send people to
Word of mouth got you this far. Now people search first, find nothing, and call the next name on the list. A site built right gives them somewhere to land.
A site gone stale
It was fine a few years back. It's slow now, awkward on a phone, and untouched since, because touching it eats an afternoon. Ongoing hosting and upkeep keep it current instead.
Enquiries slipping through
Calls, forms, and messages land in different places, and some sit unanswered for days. One inbox catches every enquiry and gets a reply out before the customer looks elsewhere.
Details always a step behind
Menus, rates, and stock change often enough that the site is always a step behind, and fixing it is nobody's favourite job. Content pulled from the sheet you already keep stays current on its own.
The story doesn't match everywhere
The site says one thing, the Google listing another, and reviews sit unanswered in between. Every listing set up and watched so the story matches wherever people find you.
No read on what's working
Calls come in and forms get filled, but which channel is actually bringing in the work stays a guess. A monthly read on the numbers, in plain English, replaces the guesswork.
Worth saying up front
We build on what's already there.
If your site's solid, we'll say so, not push a rebuild you don't need. Sometimes the fix is new work; sometimes it's just keeping what's there running, patched, and up to date.
Free initial consultation
Let's get you found.
Tell us what you have now, what keeps going out of date, and what you want the site to bring in. We'll come back with a plan, and with the parts you don't need left out of it.